Reviewing and changing orders    

We have designed our web site to provide you a great shopping experience. Once you have selected and added items to the Shopping Cart you can edit the Cart by changing the quantity ordered, returning to the product description, or adding the product to a wish list or favorite list. Any feedback to enhance your shopping experience is welcome and we expect to improve our web site periodically. Sales@PrecisionRacingSystems.com

How to change account information

Accounts are created at checkout time. If you are a new customer you will click on "Create Account" to create your account. When you need to change information about your account, you will click on the "Sign In" link and enter your e-mail address and password. Here you will be able to change any information about your account.

Backordered items policy

An item is considered a backorder item if we do not have the item in stock, and it is on order with the manufacturer.  If an item you ordered is on backorder, we will email you to let you know when we expect the item in our store.  If the backorder item is expected within two weeks we will hold the rest of the order and ship the entire order when the backorder item is received.  If the order is over $200.00, the standard shipping is free (Contential US shipments only).  If the backorder item is expected to arrive after two weeks of order placement, we will send the rest of the order immediately and send the backorder item when we receive it. If the backorder item is expected within two weeks, but you would like the rest of the order sent immediately, the free shipping option (if order is over $200.00) only applies to those specific items shipped.  However, if the backorder item was needed for the order to exceed $200.00, the free standard shipping does not apply.

3-digit number located on the back of your credit card.

  

By clicking Your Account and logging in you can view your past orders and current order status.

 

 

Privacy & Security

 

Safe Shopping Guarantee

When you buy products from Precision Racing Systems, the condition of the item you buy and its timely delivery are guaranteed.

When is a buyer covered by our guarantee?

When the received item was materially different than the one depicted in our website.

When is a product "materially different"?

If a picture has clearly misrepresented the condition or details of an item in a way that affects its value or utility, it is "materially different" and Precision Racing Systems will refund or exchange the product. Please note that this does not extend to cases where you are simply disappointed with an item. At Precision Racing Systems, we pride ourselves on the quality of our products and we extend a great effort in describing the product as accurately as possible. Precision Racing Systems will ultimately determine material difference at our discretion.

 

Privacy Notice

Precision Racing Systems cares very much about your privacy. This notice describes our privacy policy. By visiting PrecisionRacingSystems.com, you are accepting the practices described in this Privacy Notice.

What personal information about customers does Precision Racing Systems obtain?

The information we learn from customers helps us personalize and continually improve your shopping experience at Precision Racing Systems. Here are the types of information we obtain:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, improving our products and communicating with you.

E-mail Communications: To help us make e-mails more useful, we often provide a confirmation when you open email from PrecisionRacingSystems.com if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your preferences accordingly.

Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more efficiently.

Does Precision Racing Systems share the information it receives?

No! Information about our customers is an important part of our business. We are not in the business of selling customer information to others.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Precision Racing Systems and Others: We release account and other personal information when we believe release is appropriate to comply with law, protect the rights, property, or safety of Precision Racing Systems, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

 

How secure is the information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide us. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What information can I access? 

Precision Racing Systems gives you access to your account information for the limited purpose of viewing and, in certain cases updating that information.